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Claims

ClaimLossReportUpdatedEvent

Fires when a loss report or a photo is uploaded to a claim or deleted from it. This is the event of the "Loss Report/Photos Uploaded or Deleted" admin alert. It fires where that alert is sent, also when the alert's email list is empty. action is "uploaded" or "deleted", and file_kind is "document" or "photo". A photo upload fires one time for each upload, with the first photo in file_id and file_title. revision_id is the claim's revision, which the alert routes by (policy type and state).

Field	Value
Topic	claims.claim_loss_report_updated
Schema ID	BritecoreClaimLossReportUpdated.v1
Version	1.0.0

Payload schema

Code
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://docs.britecore.com/schemas/events/claim_loss_report_updated.json",
  "title": "ClaimLossReportUpdatedEvent",
  "description": "Fires when a loss report or a photo is uploaded to a claim or deleted from it. This is the event of the \"Loss Report/Photos Uploaded or Deleted\" admin alert. It fires where that alert is sent, also when the alert's email list is empty. ``action`` is \"uploaded\" or \"deleted\", and ``file_kind`` is \"document\" or \"photo\". A photo upload fires one time for each upload, with the first photo in ``file_id`` and ``file_title``. ``revision_id`` is the claim's revision, which the alert routes by (policy type and state).",
  "type": "object",
  "properties": {
    "event_id": {
      "type": "string",
      "format": "uuid",
      "description": "Unique identifier for this event instance."
    },
    "event_date": {
      "type": "string",
      "format": "date-time",
      "description": "Timestamp the event was emitted (UTC)."
    },
    "schema_id": {
      "type": "string",
      "description": "Schema identifier. Stable per event type.",
      "const": "BritecoreClaimLossReportUpdated.v1"
    },
    "version": {
      "type": "string",
      "description": "Schema version.",
      "const": "1.0.0"
    },
    "topic": {
      "type": "string",
      "description": "Topic the event was published on."
    },
    "triggering_user": {
      "type": "object",
      "description": "User that triggered the event.",
      "properties": {
        "id": {
          "type": "string"
        },
        "external_system_reference": {
          "type": "string"
        }
      }
    },
    "data": {
      "type": "object",
      "properties": {
        "claim_id": {
          "type": "integer"
        },
        "claim_number": {
          "type": "string"
        },
        "policy_id": {
          "type": "integer"
        },
        "revision_id": {
          "type": "integer"
        },
        "action": {
          "type": "string"
        },
        "file_kind": {
          "type": "string"
        },
        "file_id": {
          "type": "string"
        },
        "file_title": {
          "type": "string"
        }
      },
      "required": [
        "claim_id",
        "claim_number",
        "policy_id",
        "revision_id",
        "action",
        "file_kind",
        "file_id",
        "file_title"
      ]
    }
  },
  "required": [
    "event_id",
    "event_date",
    "schema_id",
    "version",
    "topic",
    "data"
  ]
}

The schema is also published as a standalone JSON Schema artefact you can fetch and consume programmatically. See schemas/events/claim_loss_report_updated.json on the published portal.

Example payload

Code
{
  "event_id": "00000000-0000-0000-0000-000000000000",
  "event_date": "2026-01-01T00:00:00Z",
  "schema_id": "BritecoreClaimLossReportUpdated.v1",
  "version": "1.0.0",
  "topic": "claims.claim_loss_report_updated",
  "data": {
    "claim_id": 0,
    "claim_number": "string",
    "policy_id": 0,
    "revision_id": 0,
    "action": "string",
    "file_kind": "string",
    "file_id": "string",
    "file_title": "string"
  }
}

Notes